The U.S. Federal Communications Commission (FCC) proposed a robocall-related rule that could require voice service providers to keep customer identity records for four years after a customer’s service ends. According to NS3.AI, the proposal would also set a $2,500 per-call base forfeiture for know-your-customer (KYC) violations.
The FCC said public comments on the proposal close on June 25.
The proposal also asks whether compliance requirements should differ between prepaid and postpaid customers.
FCC Proposes Robocall Rule Requiring Four-Year Customer ID Record Retention
2026-06-21 14:22:19
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