BBVA announced a strategic partnership with OpenAI to integrate artificial intelligence into customer service, business operations, software development, and employee workflows.
According to Odaily, the bank aims to shift toward an AI-native model and use AI to redesign its operating approach, including customer experience, corporate banking services, risk management, operational efficiency, software development, and employee productivity.
BBVA said employees have created more than 20,000 custom GPTs internally, with about 4,000 used frequently by teams across areas including legal, risk, customer service, finance, and marketing.
AI TRENDS | BBVA Partners With OpenAI to Integrate AI Across Banking Operations
2026-06-12 07:45:09
Disclaimer:
1. The information provided does not constitute investment advice. Investors should make independent decisions and bear all risks themselves.
2. The copyright of this content belongs to the original author. The views expressed herein are solely those of the author and do not represent the stance or position of this website.
Next article：
贵金属 | 现货黄金短线涨14美元至4185.69
