Binance responded to the incident of "a user stolen 1 million dollars": did not notice the relevant information of the AGGR plug-in, and there is no way to compensate

Binance's official response to the incident of "a user stolen 1 million dollars" said that 1. The reason for the incident is that your computer itself was breached by hackers
In this case, in the case of a user's personal computer being hacked, the hacker stole your account login status through a plug-in, disguised as himself to operate and trade. Since the attacker has the same logged-in status as you, the system treats the operation instructions as coming from the account owner.
2. Binance Security customer service processed your freezing request in 1 minute and 19 seconds;
3. It takes time for the platform to investigate the transaction, confirm the suspect's account, and make a freezing request across platforms;
4. As of the current investigation results, Binance did not notice the relevant information of the AGGR plug-in before this incident.
According to all the internal records we can find so far, we did not notice such plug-in cases before this incident. The March case mentioned by the user in the post was not known to the team at the time to be related to AGGR.
According to the information we have learned so far, the reason for the loss of your assets is that your related device was manipulated because of the installation of malicious plugins. Unfortunately, we have no way to compensate for such cases that have nothing to do with Binance. Thank you very much for providing direction for the subsequent optimization of the platform. We will see how to help this user from the platform's perspective.